Contract terms applicable for service purchase transactions.
1.1. SELLER INFORMATION
1.2. BUYER INFORMATION
Name / Surname / Title, National ID / Tax No, Address, Phone, and Email information declared on the customer panel during the order process are taken as the basis.
The subject of this contract is to determine the rights and obligations of the parties in accordance with the provisions of the Law No. 6502 on the Protection of Consumers and the Regulation on Distance Contracts regarding the sale and delivery of the IT/Service (Hosting, Server, Domain, License, etc.), the qualities and sales price of which are specified in the order summary and invoice breakdown, that the BUYER has ordered electronically from the SELLER's website (Site).
The type, quantity, basic characteristics, sales price, payment method, and usage period (Monthly/Annually) of the services ordered by the BUYER are clearly stated on the order confirmation and payment page on the website at the time of purchase, and this information is also sent to the BUYER via the order confirmation email. The announced prices and promises are valid until they are updated and changed. Periodically announced prices are valid until the end of the specified period.
The IT Services (data hosting, domain name registration, software, etc.) subject to the contract between the parties are digital in nature, and there is no physical delivery via cargo. The activation of the services that are ordered and successfully paid for is done automatically by the system or manually by the technical team within the period specified on the order screen, and the usage information is sent to the email address registered by the BUYER in the system. The BUYER is obliged to keep their email address accurate and valid.
5.1. In accordance with Article 15/1-g of the Regulation on Distance Contracts, "Contracts regarding services performed instantly in an electronic environment and intangible goods delivered instantly to the consumer" are among the exceptions to the right of withdrawal. In this context, the BUYER does not have the right of withdrawal and fee refund for services that are registered directly to third parties and performed instantly, such as Domain Name Registration, Renewal, and Transfer, Server (VDS/VPS/Dedicated) setup, SSL Certificate, Software Licenses (cPanel, LiteSpeed, WHMCS, etc.) purchased and activated.
5.2. Refund GUARANTEE: At its own discretion, the Seller offers a full money-back guarantee within 30 (thirty) days from the order date ONLY for Web Hosting and Reseller Hosting service packages, without citing any conditions. There is no refund for usage exceeding 30 days.
Turkish Law shall apply in any disputes that may arise in the implementation of this contract. Consumer Arbitration Committees in the place of residence of the BUYER or where the service was purchased are authorized up to the value announced by the Ministry of Trade every year, and Consumer Courts and Execution Offices in the place of residence of the SELLER are authorized for disputes above the said value.
When the BUYER makes the payment for the order placed on the Site with a credit card/debit card or money order/EFT, they are deemed to have read the entirety of this 7 (seven)-article contract, understood its content, and accepted all its terms by approving it electronically.